San Ramon, CA – February 28, 2001 – With Relevant Business Systems' ERP suite, customers and personnel can be automatically notified of important status events via e-mail. Using WorkWise Business Alerts, Relevant invisibly monitors data fields for pre-selected activities. Users simply select the events to trigger the e-mail, who should be notified, and the text or data to be sent.

“Managers, planners and customers can now be notified immediately of a status change,” relates Relevant Business Systems' President and CEO, Patrick Garrehy. “This powerful feature improves collaboration across the entire business enterprise, the key to successful contract manufacturing. Cycle times improve, employee communication rises, and customers enjoy personalized attention in every transaction.”

The WorkWise Business Alerts feature tracks events, dates, status of purchase orders, sales orders, work orders, inventory quantities, and financial due dates and aging dates. It flags critical operations, expedites receipts, rates vendor deliveries, notifies buyers when a purchase order is mailed or acknowledged, updates planners when components are allocated or issued, and alerts customers that products are being shipped. Proper personnel are notified of schedule progress, if payments are due, or milestones are met, prompting immediate action.

Data can be merged into the e-mails. Users can create e-mails with order numbers, customer names, or vendor statistics. The system will attach Word documents, Crystal Reports, or PDFs. No end-user programming is necessary. WorkWise Business Alerts only needs to be told where to watch, what conditions to watch for and what steps to take when one of those conditions is detected.